If the “Security Mode” is “SSL”, enter 465 If the “Security Mode” is “None, enter 25. In the “Port” field, enter one of the following:
If the customer has SMTP relay other than Office 365, enter the SMTP server IP Address or Domain Name. If the customer has Office 365, enter the MX FQDN record that is copied from Office 365 portal. BE4000 handles all Domain Name System (DNS) resolutions through the internet and thus only public FQDNs are accepted. You can configure Fully Qualified Domain Name (FQDN) of public SMTP servers only. If the proprietary certificates are trusted by the BE4000, follow the steps provided in Add SMTP Server Details If the customer has their own SMTP relay (other than Office 365), ensure that the proprietary certificate of the SMTP relay is trusted by BE4000. If the SMTP server is Office 365, follow the steps provided in Configure Office 365 The following are the two options to configure the voicemail to email functionality: Hence, you may see the success message on the portal even when you have not received the email. If the email address entered is invalid, you may not receive the email. You see success message displayed on the portal based on the voicemail application’s ability to authenticate and send email using the SMTP Relay. The portal only checks if the SMTP server address is valid and does not check the validity of the email address entered. These files also have username fields,# that none of the other crontabs do.SHELL=/bin/shPATH=/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin# m h dom mon dow user command17 * * * * root cd / & run-parts -report /etc/cron.hourly25 6 * * * root test -x /usr/sbin/anacron || ( cd / & run-parts -report /etc/cron.daily )47 6 * * 7 root test -x /usr/sbin/anacron || ( cd / & run-parts -report /etc/cron.weekly )52 6 1 * * root test -x /usr/sbin/anacron || ( cd / & run-parts -report /etc/cron.monthly )*/5 * * * * nobody /usr/bin/php /var/validating the SMTP server address, the portal saves the changes made to the SMTP server settings and the previously configured settings cannot be restored.
These files also have username fields,# that none of the other crontabs do.SHELL=/bin/shPATH=/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin GNU nano 2.5.3 File: /etc/crontab# /etc/crontab: system-wide crontab# Unlike any other crontab you don't have to run the `crontab'# command to install the new version when you edit this file# and files in /etc/cron.d. This has to be a cron issue, can someone point me in the right direction?I have the following setup in /etc/crontab# /etc/crontab: system-wide crontab# Unlike any other crontab you don't have to run the `crontab'# command to install the new version when you edit this file# and files in /etc/cron.d. It grabs all emails then does nothing until I untick both email fetching options then re-ticking them back on. Email fetching is only working when I manually toggle 'Fetch on auto-cron'. Replying to a ticket within the web browser works as expected. I am able to send a test email via diagnostics over SMTP. I'm running into issues now with autoresponder. Setting default timezone is highly recommended "1" is recommended if AJAX is not working Highly recommended for plugins and language packs Highly recommended for non western european language content Improves performance creating and processing JSON
Used for image manipulation and PDF printing I also get reply emails on tickets.Can anyone point me in the right direction on Office365 Outlook configuration? Does it work with 1.10.4?Here is a screenshot of my email configuration: Some information on my environment: Server Information Do I need to configure anything inside of office365 to retrieve emails? I am able to send emails from the address I have setup, so I know SMTP is working 100%. I'm currently having issues retrieving emails from the configured office365 outlook account. Greetings all,It's been a while since I've worked with OSticket and I'm on a completely fresh install on top of Debian 9.